What is your standard turnaround time?
Items take up to 5 business days to make and ship out, this does not include transit time. During busier times (like holidays) you can expect an additional 2-3 business day delay.
Once shipped out you will receive an email with tracking.
I've ordered the wrong item/size, do you accept returns?
No, as items are made when ordered, we do not accept returns or exchanges. It is recommended that you view the sizing chart and other details in the listing images to ensure you are ordering the correct size/style/model etc.
There is a discrepancy with my order, what shall I do?
If you received an incorrect item or there is a defect, please notify us within 3 days of receipt. Beyond this we do not accept returns or exchanges.